Check-in Guide
1. Trolley and Silver Garden Access Map
■ Accommodation name: Trolley and Silver Garden (Google Maps)
■Address: 472, Kuchigintani, Ikuno-cho, Asago City, Hyogo Prefecture, 679-3301
■If you are coming by car
There is space to park your car in the inn's parallel parking lot (1 car).
If you park in front of the inn, please be careful not to hit the window with your tires.
For the second and subsequent vehicles, please use the local parking lots.
Between Shibahashi Pharmacy (left) and the former Kaizaki Clinic (right)
■ If you are coming by any means other than car
<Train> 10 minutes walk from Ikuno Station on the JR Bantan Line
2. Information
Accommodation information
3. How to open the entrance
The entrance door has a keypad lock.
This is an unmanned lodge, so please follow the steps below to unlock and enter.
How to open the lock
(1) Place your palm over the mirrored surface of the key.
(2) All numbers and symbols are displayed.
Enter the four-digit PIN code you were notified of in advance.
Click the lock icon at the bottom right.
(3) Unlock it.
◆ When opening and closing the door from the inside
To open or close the door from the inside, press the "OPEN/CLOSE" button or turn the knob.
*Even if you open the door, if you leave it closed for a few seconds it will automatically lock again.
*If there is a pause in the middle of an operation due to security issues, you may have to start over from the beginning.
*If you enter the wrong password, cancel it with the pound sign (#) and enter it again from the beginning.
*If you enter the wrong password five times, a warning sound will sound and you will be unable to operate the device for three minutes.
*If it does not open properly, please contact the administrator.
*At the time of your stay, we will issue an individual password for you and notify you of this in advance by email.
4. Check-in (from 4pm) and check-out (until 11am)
Please check in using the tablet device placed on the table. Follow the instructions on the tablet screen and you will be taken to a screen where you will need to take a photo, enter your name and address, etc. Once you have entered all of the information, your check-in will be complete.
*If the screen does not advance, freezes, or you do not know how to operate the system, please fill out the guest register instead.
*Requests at check-in
Always on the tableNotes regarding accommodationPlease check the " before checking in.
<Check-out>
When you wish to leave, please press the check-out button on the tablet.
5. Wi-Fi is also available.
6. Kitchen (wall-mounted) and tableware
We have a wall-mounted kitchen and various kitchen facilities so that everyone can enjoy cooking.
Please use as needed.
*If you wash the dishes you have used and leave them to dry on the draining rack, our staff will check them and put them away when cleaning.
7. Amenities
・Shampoo・Conditioner・Body soap
・Face towels and bath towels (number of nights x number of people)
Hairdryers are available.
*Pajamas, razors, lotions, etc. are not provided, so please bring your own.
8. Linen
If you are staying multiple nights, generally there will be no sheet change between the nights.
If you are concerned about your child wetting the bed, please bring bedwetting pads.
9.Winter heating equipment
In addition to air conditioning, we also provide stoves to keep you warm during the winter.
Pellet stove operation manual
10. Layout of the accommodation
The living room, dining room, and kitchen are on the first floor, creating an open-ceiling space.
There are two bedrooms on the second floor.
The futons are divided into two sections for 5 and 6 people.
(Click on the drawing to open an enlarged version in a new window)
11.Prohibitions
①Pets are not allowed to stay with us.
We sincerely apologize for the inconvenience,We do not allow guests with pets.
All rooms at our inn are fitted with tatami mats, which would make cleaning or replacing them difficult. We also do not allow pets out of consideration for guests who dislike pets (due to the smell and the fur that lingers around).
We understand that to pet owners, pets are important members of the family, but for the reasons stated above, we are unable to accommodate them. Thank you for your understanding.
②Open flames strictly prohibited
Other than cookingThe use of open flames is strictly prohibited.
Our lodge is a wooden building, and the entire property, including the trees in the garden, is highly flammable.
Furthermore, because this is an unmanned lodging, if a fire were to break out it could take some time to be discovered, which could result in a great deal of inconvenience to our neighbors, which is why we have established these rules.
We appreciate your understanding.
If you fail to follow these rules, you may be asked to leave and may be fined.
<Finally>
Emergency Contact
Phone number: 050-3142-7518 (9:00-22:00)
Email
About the Survey
Since we are an unmanned inn, we do not have the opportunity to come into contact with our guests, so the reviews we receive from you are
It is our only point of contact with customers and provides us with hints and encouragement as we operate our business.
Google ReviewsIf you make a reservation through a booking site such as Rakuten or Jalan, we would be very grateful if you could also write a review on that site.
So, come and enjoy the view that spreads out before you from the Trolley and Silver Garden, and the charm of this traditional town!
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