"Niwanoyado"
Frequently
Questions
- About Reservations
- About accommodation
- Other facilities
Q.How many people can stay?
A. The number of people that can be accommodated varies depending on the facility.
"Grass Garden"and"Kibun's Garden"Up to 6 people,"Oak Garden"Up to 9 people
"Garden of Stars and Wind"16 people,"The Trolley and the Silver Garden"Up to 11 people can stay.
As we have multiple rooms, we are often used for group trips, such as with friends or multiple families.
However, preschool children who do not require futons will not be included in the number of people counted.
* Up to 2 children are free for each adult.
"Grass Garden"and"Kibun's Garden"Up to 6 people,"Oak Garden"Up to 9 people
"Garden of Stars and Wind"16 people,"The Trolley and the Silver Garden"Up to 11 people can stay.
As we have multiple rooms, we are often used for group trips, such as with friends or multiple families.
However, preschool children who do not require futons will not be included in the number of people counted.
* Up to 2 children are free for each adult.
Q.Are there any age restrictions for staying at the hotel?
A. Basically, there is no age limit."Oak Garden""The Trolley and the Silver Garden"Regarding the room, it is a two-story building with large windows and stairs.
For safety reasons, we recommend that only junior high school students and above stay at this property.
For safety reasons, we recommend that only junior high school students and above stay at this property.
Q. Can I pay on site?
A. As we do not have staff on-site, we only accept payment in advance.
We accept credit card payments and bank transfers.
*If you wish to pay by bank transfer, please contact us using the inquiry form.
We accept credit card payments and bank transfers.
*If you wish to pay by bank transfer, please contact us using the inquiry form.
Q.What are the check-in and check-out times?
A. Check-in is after 4:00 p.m. and check-out is until 11:00 a.m.
On the day of check-out, the cleaning staff will arrive at the inn after 11:00, so please leave by then.
On the day of check-out, the cleaning staff will arrive at the inn after 11:00, so please leave by then.
Q. Is there a need for someone to be present at check-in and check-out?
A. The inns in the Niwa no Yado series are completely private spaces with no staff on-site.
There will be no attendance.
Guests will enter the room by themselves and check in using a tablet.
(We will send you the entrance key information in advance by email.)
If you need anything during your stay, please contact us by email.
There will be no attendance.
Guests will enter the room by themselves and check in using a tablet.
(We will send you the entrance key information in advance by email.)
If you need anything during your stay, please contact us by email.
Q. Can I leave my luggage before check-in time?
A. There may be times when staff are cleaning, but you can leave your luggage at the entrance after 1pm.
If you wish to do so, please be sure to let us know in advance.
Please keep your valuables in good care at all times.
If you wish to do so, please be sure to let us know in advance.
Please keep your valuables in good care at all times.
Q. About security cameras
A. For crime prevention reasons, at the Niwa no Yado series, we have installed security cameras near the entrances and exits at the direction of the health center.
Please be aware of this.
Please be aware of this.
Q.Are there any other guests staying?
A. The Niwa no Yado series of inns are rented out exclusively for you, so there will be no other guests.
Enjoy private time with your family and friends.
Enjoy private time with your family and friends.
Q.Is there a parking lot?
A. There is free parking space for two cars in front of the house at Kusa no Niwa.
There are no parking spaces on the grounds of the Oak Garden and Kibun Garden, so please park your car in a nearby paid parking lot (additional charge required).
※For information on nearby parking lots, please contactHere.
"The Garden of Stars and Wind" has free parking space in front of the inn that can accommodate more than 10 cars.
There is a free parking space for one car in front of "The Trolley and Silver Garden."
*If you have more than two cars, there is a free parking lot about a 3-minute walk away, so please contact us in advance.
There are no parking spaces on the grounds of the Oak Garden and Kibun Garden, so please park your car in a nearby paid parking lot (additional charge required).
※For information on nearby parking lots, please contactHere.
"The Garden of Stars and Wind" has free parking space in front of the inn that can accommodate more than 10 cars.
There is a free parking space for one car in front of "The Trolley and Silver Garden."
*If you have more than two cars, there is a free parking lot about a 3-minute walk away, so please contact us in advance.
Q. Do you have pajamas and towels?
A. Pajamas are not provided, so please bring your own.
We provide bath towels and face towels for the number of guests staying at the hotel.
We provide bath towels and face towels for the number of guests staying at the hotel.
Q. Do you have shampoo and toothbrushes?
A. Amenities provided include shampoo, conditioner, body soap, a hair dryer, etc.
We have discontinued providing toothbrushes due to the mandatory reduction of disposable plastic products.
Please note that we do not provide any other items such as pajamas, razors, lotions, etc.
We have discontinued providing toothbrushes due to the mandatory reduction of disposable plastic products.
Please note that we do not provide any other items such as pajamas, razors, lotions, etc.
Q.Is there air conditioning?
A. Yes, each facility has air conditioning for heating and cooling.
However, because it is an old house, there are many gaps, and sometimes the heating and cooling may not be sufficient.
We apologize in advance for any inconvenience.
However, because it is an old house, there are many gaps, and sometimes the heating and cooling may not be sufficient.
We apologize in advance for any inconvenience.
Q.Is there a washing machine?
A. Yes, there are. There is a retractable clothesline and hangers next to the washing machine, so please use them as needed.
Q.Are there any beds?
A. We only provide futons; there are no beds.
Q.Are there any baby cribs?
A. Unfortunately, the Niwa no Yado series of accommodations do not have baby cribs.
Please bring your own bedding and bedwetting pads for infants if necessary.
Please bring your own bedding and bedwetting pads for infants if necessary.
Q.Can I use the internet?
A. Yes, each accommodation has free Wi-Fi.
Wi-Fi information is posted on the tabletop plates and in the information booklet on-site, so please check there.
Wi-Fi information is posted on the tabletop plates and in the information booklet on-site, so please check there.
Q.Can I cook at the inn?
A. Yes, the Garden Inn series is equipped with a small kitchen, refrigerator, pots, and dishes.
There is no charge for bringing in equipment, so please feel free to use it as needed.
Please note that for hygiene reasons, we do not provide consumables such as wraps or seasonings.
*Please check below for details about the kitchen facilities at each accommodation.
"Grass Garden"・"Oak Garden"・"Kibun's Garden"
"Garden of Stars and Wind"・"The Trolley and the Silver Garden (in preparation)"
There is no charge for bringing in equipment, so please feel free to use it as needed.
Please note that for hygiene reasons, we do not provide consumables such as wraps or seasonings.
*Please check below for details about the kitchen facilities at each accommodation.
"Grass Garden"・"Oak Garden"・"Kibun's Garden"
"Garden of Stars and Wind"・"The Trolley and the Silver Garden (in preparation)"
Q.Are there any meals available?
A. Meals are not included, but there are some delicious local restaurants.
We also have information on-site, so please feel free to use it.
We also have information on-site, so please feel free to use it.
Q.Is there a TV?
A. In order for you to enjoy the traditional atmosphere of a Japanese house, we do not provide TVs, clocks, or bright lighting.
Please enjoy a relaxing time away from the hustle and bustle of everyday life.
Please enjoy a relaxing time away from the hustle and bustle of everyday life.
Q.Can I smoke?
A. Open flames are strictly prohibited at all Niwa no Yado series lodges.
Please refrain from smoking anywhere on the premises, including the garden, entrance and car park.
The inn is made of wood and the paper screens are very flammable. We ask that anyone who cannot follow these rules refrain from staying at the inn.
If you are found again, you will be asked to leave immediately.
Please refrain from smoking anywhere on the premises, including the garden, entrance and car park.
The inn is made of wood and the paper screens are very flammable. We ask that anyone who cannot follow these rules refrain from staying at the inn.
If you are found again, you will be asked to leave immediately.
Q. I hear that winters in Hida Takayama and Hyogo Kamikawa are cold. Is there heating equipment?
A. Yes, all Niwa no Yado series facilities are fully air-conditioned.
Depending on the inn, we may also provide kotatsu, kerosene fan heaters, electric blankets, etc. (generally from around November to the end of April), so you can stay warm even in the cold winter.
Depending on the inn, we may also provide kotatsu, kerosene fan heaters, electric blankets, etc. (generally from around November to the end of April), so you can stay warm even in the cold winter.
Q.How far is the inn from the station?
A.
"Grass Garden""Oak Garden""Kibun's Garden"
Both are about a 5-minute taxi ride or a 10-20 minute walk from JR Takayama Station.
"Garden of Stars and Wind"
About 20 minutes by taxi or bus
"The Trolley and the Silver Garden"
About 10 minutes walk
For details, please see the access information on each website.
"Grass Garden""Oak Garden""Kibun's Garden"
Both are about a 5-minute taxi ride or a 10-20 minute walk from JR Takayama Station.
"Garden of Stars and Wind"
About 20 minutes by taxi or bus
"The Trolley and the Silver Garden"
About 10 minutes walk
For details, please see the access information on each website.
Q. I will be traveling by car in the winter. Do I need to change to studless tires?
A.
At each lodge, from the first snowfall until early April, there is a risk of freezing even if there is no snow.
We recommend using studless tires.
At each lodge, from the first snowfall until early April, there is a risk of freezing even if there is no snow.
We recommend using studless tires.
Q. When is the Takayama Festival held?
A. It is held twice a year, in spring and autumn.
The Hie Shrine's annual festival, the "Spring Sanno Festival," will be held on April 14th and 15th, and the Sakurayama Hachiman Shrine's annual festival, the "Autumn Hachiman Festival," will be held on October 9th and 10th.
For details on the content and schedule, please check the Hida Takayama Tourism Website.
The Hie Shrine's annual festival, the "Spring Sanno Festival," will be held on April 14th and 15th, and the Sakurayama Hachiman Shrine's annual festival, the "Autumn Hachiman Festival," will be held on October 9th and 10th.
For details on the content and schedule, please check the Hida Takayama Tourism Website.
Q. Are there any recommended shops around the inn?
A. Each accommodation has a map with information about nearby shops, so please make use of it.
(Cafes, udon, soba, sushi, izakaya, steak, yakiniku, supermarkets, etc.)
(Cafes, udon, soba, sushi, izakaya, steak, yakiniku, supermarkets, etc.)
English 
Japanese